PSNI Support
Our strategic plan is centered around connecting with our customers and developing technology that creates success.
It’s one of the many things that sets us apart.
Our people support you!
At our core, PSNI is people helping people. You rely on our team to support you - and we have for 30+ years.
Our support team includes knowledgeable and friendly SNAP Health Center experts who provide personalized end-to-end support when you need it most.
Our team of RNs and former school nurses have an in-depth understanding of the school health clinic and the complex nature of state immunization regulations.
Our support team also includes experienced onsite software engineers and program developers who are not only accessible, but passionate about your success.
We keep your application updated!
You always have the most current version with the most up-to-date built-in resources and content.
We focus high quality updates and functional product enhancements with a critical focus on customer benefits. Instead of releasing frequent, unverified updates for bug fixes, we ensure that our products are polished to perfection before we release them to you.
Our Nursing Informatics Team carefully reviews and interprets your state immunization requirements so that you can be confident that you always have access to the latest information. Rule changes can be downloaded and immediately applied to all records.
Updated twice daily, the integrated Mosby Nursing Drug Reference Guide guarantees that you have quick access to the most up-to-date and vital information on medications. No other drug handbook places a higher emphasis on patient safety.
And apparently, we're pretty good at it too!
We're always honored to receive awards for providing great customer support. But we think that's our job.
SILVER GLOBEE AWARD
2025 Customer Service Impact Award
BRONZE STEVIE AWARD
2025 Support Department of the Year
